Annual Maintenance Contracts

Keep your network, security, surveillance and IT systems running smoothly with planned maintenance and priority support from DITS.

Why an AMC

Prevent Problems Instead of Fixing Them

Unplanned downtime costs far more than regular maintenance. An AMC gives you a dedicated support partner, planned visits and faster response when something goes wrong.

Scheduled preventive maintenance visits
Priority response for support requests
Visit reports and system health documentation
Predictable yearly IT support cost
A team that already knows your setup
Regular security and firmware checks
Support Plans

Choose the Right Level of Coverage

Every organization is different. Plans are customized and priced according to your site, number of devices and required response time.

Essential

Basic

For small offices that need regular checkups and on-call help.

  • Quarterly preventive maintenance visit
  • Remote support during business hours
  • Onsite visits on request
  • Health check report after each visit
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Comprehensive

Premium

For factories and multi-site organizations with critical operations.

  • Agreed response time for critical issues
  • Scheduled onsite engineer visits
  • Full coverage of network, security, CCTV, servers and attendance
  • Backup and configuration management
  • Quarterly review meeting with management
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Hardware replacement parts are quoted separately unless included in your contract.

What Can Be Covered

Systems Included in an AMC

Switches, routers and Wi-Fi
Firewalls and VPN
CCTV cameras and NVRs
Servers and backups
Attendance and access control
Computers, printers and UPS

Get a Customized AMC Proposal

Tell us about your site and systems. We will assess your environment and propose a plan that fits your requirements.

Request an AMC Proposal
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